Smart Customer Engagement

Contextual Smart Messaging Solution

2-Way Smart Messaging with micro-targeting capabilities helps maximize the effectiveness of sales promotions.

Smart Messages are initiated directly from the insights being analyzed?

Multi-channel message campaign platform (eMail, Voice, Social Media)

Support for Campaign Groups – enabling the same message to be delivered via each recipients own preferred message channel.

Message subscription opt-out support allows message recipients to opt-out of receiving promotional messages.

Control Smart Message delivery frequency and times via simple configurations.

Track message enrollment and delivery statistics and download delivery lists to Microsoft Excel

Pre-integrated with Hekimax analytics engine.

Pre-integrated with 3rd Party Messaging services.